Flexible Cancellation: Members can cancel their bookings or Membership up to 24 hours
before the scheduled time without any charge.
Late Cancellation Fee: Cancellations made within 24 hours of the Membership time will incur
a 50% charge of the service fee.
Refund Policy
Full Refund: In cases of cancellation 24 hours prior to the Membership, members are entitled to a full refund.Partial Refund: For late cancellations, 50% of the service fee will be refunded.
No Show: If the member is not available at the time of the Membership and fails to notify us, no refund will be issued.
Service Dissatisfaction: If you are dissatisfied with the service provided, please contact us within 24 hours of the service. We will investigate the matter and, if found justified, offer a partial or full refund or a complimentary session, depending on the case.
Refund Processing:Refunds will be processed within 7-10 business days and will be credited to the original method of payment.